Properly

An overview of Properly's features and their uses for Property Owners and Managers.

Meet Properly!

If you’re employed by a property management company and your employer invited you to join their company account on Properly, click here.

I am a team member at a property management company

If you're a consultant hired to help improve a client's vacation rentals, start here.

I’m a vacation rental consultant

Need help with your next job? Search Properly’s network of tried-and-tested service providers to locate the best fit for your business.

Find an Experienced Service Provider on Properly

FAQ: Accessing the New Job List View and Detail View in Your Properly Account

FAQ: Using the New Service Provider Search Tool in Properly

FAQ: All You Need To Know About Recurly Subscriptions

Srivatsa Rao

Jefferson Hernandez

Learn how to use and make the most of your Properly account, find answers to technical questions, and set yourself up for success!

Help + Learning for Managers

Welcome to Properly! Set up your account to make managing your properties a breeze.

Step 1: Create a Properly Manager Account

Properly is here to help you from the very beginning...learn how your Onboarding Manager sets you (and your account) up for success!

Step 3: Onboarding for Managers

Are your listings currently on Airbnb or a PMS? Start by importing your properties and bookings to Properly.

Step 2: Import Your Managed Properties

Managers can send cleaning, maintenance, inspection, or key handoff jobs through Properly – here’s how it works.

Step 4: Start a Job Request (Managers)

Fill out a Job Request and send it to your regular Service Providers (as well as new ones from the Marketplace, if you'd like!)

Step 5: Create and Send a Job Request (Managers)

Set up notifications to be sure the cleaning or maintenance job you scheduled took place when it should have.

Step 6: Set Up Notifications (Managers)

Properly for Managers: Getting Started 

If you want your calendar to only reflect existing or completed bookings, this article shows how to hide canceled bookings.

Show or Hide Cancelled Bookings

Need to only see upcoming bookings, or bookings that have jobs already scheduled? Calendar filters can help.

Add and Save Filters to Your Calendar (Desktop)

Properly for Managers: Your Calendar 

Invite your employees to share your company account. They’ll be able to help you manage your properties, create checklists, and more.

Create A Company Account

Invite Employees and Team Members to Join Your Company Account

Share your account with service partners, owners, or consultants you trust to save time creating checklists and assigning jobs.

Invite Your Service Partners, Owners, and Consultants

Edit Or Remove Employee/Partner Access

Edit or Revoke an Employee's Company Account Access

Properly for Managers: Your Company Account

Editing Your Property’s Information

Importing/Re-Importing Properties (Managers)

Merging Duplicate Properties (Managers)

Add and Remove Property Tags (Managers)

Editing Your Property’s Information (Managers)

Properly for Managers: Your Listings 

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