Properly Inc.

An overview of Properly's features and their uses for Property Owners and Managers.

Meet Properly!

If you’re employed by a property management company and your employer invited you to join their company account on Properly, click here.

I am a team member at a property management company

If you're a consultant hired to help improve a client's vacation rentals, start here.

I’m a vacation rental consultant

Need help with your next job? Search Properly’s network of tried-and-tested service providers to locate the best fit for your business.

Find an Experienced Service Provider on Properly

FAQ: Accessing the New Job List View and Detail View in Your Properly Account

FAQ: Using the New Service Provider Search Tool in Properly

FAQ: All You Need To Know About Recurly Subscriptions

Srivatsa Rao

Support Team

Learn how to use and make the most of your Properly account, find answers to technical questions, and set yourself up for success!

Help + Learning for Managers

Welcome to Properly! Set up your account to make managing your properties a breeze.

Step 1: Create a Properly Manager Account

Properly is here to help you from the very beginning...learn how your Onboarding Manager sets you (and your account) up for success!

Step 3: Onboarding for Managers

Are your listings currently on Airbnb or a PMS? Start by importing your properties and bookings to Properly.

Step 2: Import Your Managed Properties

Managers can send cleaning, maintenance, inspection, or key handoff jobs through Properly – here’s how it works.

Step 4: Start a Job Request (Managers)

Fill out a Job Request and send it to your regular Service Providers (as well as new ones from the Marketplace, if you'd like!)

Step 5: Create and Send a Job Request (Managers)

Set up notifications to be sure the cleaning or maintenance job you scheduled took place when it should have.

Step 6: Set Up Notifications (Managers)

Properly for Managers: Getting Started 

If you want your calendar to only reflect existing or completed bookings, this article shows how to hide canceled bookings.

Show or Hide Cancelled Bookings

Need to only see upcoming bookings, or bookings that have jobs already scheduled? Calendar filters can help.

Add and Save Filters to Your Calendar (Desktop)

Properly for Managers: Your Calendar 

Invite your employees to share your company account. They’ll be able to help you manage your properties, create checklists, and more.

Create A Company Account

Invite Employees and Team Members to Join Your Company Account

Share your account with service partners, owners, or consultants you trust to save time creating checklists and assigning jobs.

Invite Your Service Partners, Owners, and Consultants

Edit Or Remove Employee/Partner Access

Edit or Revoke an Employee's Company Account Access

Properly for Managers: Your Company Account

Editing Your Property’s Information

Importing/Re-Importing Properties (Managers)

Merging Duplicate Properties (Managers)

Add and Remove Property Tags (Managers)

Editing Your Property’s Information (Managers)

Properly for Managers: Your Listings 

Hosts

Property Managers

Service Providers

Blog

Login

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.