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Step 6: Set Up Notifications (Managers)

Set up notifications to be sure the cleaning or maintenance job you scheduled took place when it should have.

Jagruti avatar
Written by Jagruti
Updated over a week ago

As a manager, it’s important to keep track of job statuses at each of your properties. That’s why you’ll get notifications when your Service Provider:

  • Accepts a job request (or a job edit.)

  • Declines a job request (or a job edit.)

  • Cancels a job.

  • Reports a problem at your property.

  • Starts and finishes a job.

  • Provides feedback or comments on a job.

To Customize Notifications:

  1. Click your square User Icon at the bottom of the navigation menu.

  2. Select “Notifications” from the list.

  3. Next to each notification type, select your preferred notification method(s) (email, text/SMS, or mobile.)

TIP: Email notifications offer you a complete record of everything that happens at your property, which can be invaluable if you need to submit a claim to a listing platform or insurance agency.

What’s Next?

If you’ve already been through Steps 1-6 of “Getting Started for Managers,” congratulations! You now know the Properly basics.

To learn more, head to the “Help Center.”

TIP: If you’re stuck, click the “Chat” icon in the lower right corner of the screen to talk with a member of our customer service team!

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