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FAQ: Using the New Service Provider Search Tool in Properly
FAQ: Using the New Service Provider Search Tool in Properly
Jagruti avatar
Written by Jagruti
Updated over a week ago

Q1: How do I access the new service provider search tool in Properly?

A1: To access the new service provider search tool, follow these steps:

  1. Launch your preferred web browser (e.g., Chrome, Firefox, Safari).

  2. Enter the following URL in the address bar: http://findacleaner-staging.getproperly.com/.

  3. Wait for the page to load.

Q2: How can I find service providers using the tool?

A2: To find service providers using the tool, follow these steps:

  1. Familiarize with the search interface and available options.

  2. Specify your location by entering your city, state, or ZIP code in the designated search field or dropdown menu.

  3. Choose a service category from the provided options (e.g., cleaning, maintenance, repairs).

  4. Optionally, refine your search by selecting additional criteria or filters, such as service frequency or duration.

  5. Initiate the search by clicking on the "Search" button or a similar action-triggering element.

Q3: What will the tool display after I initiate the search?

A3: After initiating the search, the tool will generate a list of service providers that match your criteria. This list will include relevant information such as profiles, ratings, reviews, and other details for each service provider.

Q4: How do I select a service provider from the search results?

A4: To select a service provider from the search results, follow these steps:

  1. Browse through the list of service providers that match your search criteria.

  2. Click on the profile or name of a service provider that interests you. This action will take you to a more detailed view of their services.

Q5: What should I do in the service provider's detail view?

A5: In the service provider's detail view, carefully review the information provided, including their experience, qualifications, service offerings, pricing, availability, and contact details. Use this information to make an informed decision about whether the service provider meets your requirements.

Q6: How do I contact a service provider?

A6: To contact a service provider, follow these steps:

  1. In the service provider's detail view, find their contact information, such as their phone number or email address.

  2. Use the provided contact details to get in touch with them.

  3. Reach out to discuss your specific needs, request a quote, or inquire further about their services.

Q7: What if I want to explore more service providers or refine my search criteria?

A7: If you want to explore additional service providers or refine your search criteria, you can return to the search tool and repeat steps 2 to 6. This will allow you to find more options that align with your requirements.

If you encounter any issues or have further questions, please contact Properly support for assistance.

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