Properly

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An Introduction to Properly for Service Providers

If you weren’t invited by a client to join Properly, start here to set up an account and become a Community Service Provider.

Did you find Properly on your own? Start here.

Srivatsa Rao

Jefferson Hernandez

Learn how to use and make the most of your Properly account, find answers to technical questions, and set yourself up for success!

Help + Learning for Service Providers

Welcome to Properly! Set up your account, then start accepting jobs and growing your client base.

Step 1: Create a Properly Account

Properly is available in ten languages...set up your account in the language with which you're most comfortable!

Step 2: Set Your Primary Language

Join the Marketplace to find new jobs and clients in your area!

Step 4: Join The Marketplace

Add your experiences, skills, and specialties to your profile to stand out as the spectacular Service Provider you are!

Step 3: Fill Out Your Profile

You’ve received your first job through the Properly app! This article explains how to accept jobs from clients in Properly.

Step 5: Accept a Job

Learn how to turn on push, SMS, or email notifications so you always know when new jobs are available.

Step 6: Set Your Notifications

Properly for Service Providers: Getting Started

Paying attention to the property's appliances and other features can earn you more money per job.

How to Boost Your Earnings

Invite Clients to Send You Jobs

Our best-performing service providers rank higher in the marketplace. You can boost your rank with these tips.

Boost Your Ranking in the Marketplace

Learn How to Perform Hospitality Cleaning

How do you use the Properly app? This 10-minute video walks you through its features and benefits.

View Training Video

Earn Your Properly 101 Badge

How Badges Work

Get More Jobs and Expand Your Business

Add Extra Cost/Time to a Job

Learn how to use the Properly app to start a job, review the client’s checklist, and show your exceptional work.

Start a Job in the Properly App

The Properly app lets your client know that you’re on the job and completing tasks. Here’s exactly what they see as you work.

What Your Client Sees as You Work

Take verification photos to show your client that the property is staged to their standards and ready for guests to arrive.

Take Verification Photos

If you run into a problem, you’ll want to let your client know right away. Learn how to report problems through the Properly app.

Report Problems or Damages to Client

Get your client’s feedback during and after a job so you know how to meet their expectations and earn their business again.

Complete a Job and Review Client Feedback

Properly for Service Providers: On the Job

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Track the progress of all tickets related to your company.

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