When you sign up to become a Community Service Provider in the Properly Marketplace, you’ll get ranked according to how qualified you appear to be for the job. You can boost your ranking with a few best practices around using the Properly app and servicing your properties. 

Complete All Job Tasks 

If you can’t complete a task due to a problem you’ve encountered on the job, be sure to report the problem to your client so it can be resolved quickly. 

Take All Verification Photos 

This one’s easy: when your client requests a photo, be sure to take one! You’ll be able to see any photos you haven’t completed in the app, so snap one before you leave the location if you forgot to do it right after you performed the task. 

Respond Quickly to Job Requests 

You don’t have to accept jobs, but you should respond promptly to all job requests. You’ll be ranked based on how quickly you respond to job requests, including accepts and declines. 

Start on Time 

Your clients want to know they can rely on you to show up when you said you would. Be sure to arrive on time or ask your client to reschedule the start time if you need it. 

Don’t Cancel 

While we all run into emergencies now and then, clients need to know they can rely on you to perform the job you’ve accepted. Avoid cancelling if at all possible, and always communicate with your client as early as you can! 

Understand Hospitality Cleaning 

Review our seminar on hospitality cleaning and get a badge that shows clients you understand the difference between cleaning a primary residence and a vacation rental. 

What’s Next? 

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