You can assure yourself that a scheduled job is taking place at the time and date you scheduled by tracking the job while it’s in progress. You’ll be able to see when your service provider started a job, where they were when they started the job, and how many tasks they’ve completed from your checklist.
How to track a job’s progress
Navigate to the property for which you have a job scheduled. Click on the job in the Job Requests tab.
You’ll be able to see:
Job start time (and end time when the job is completed)
Whether your service provider was within 0.3 of the property’s location when they started the job
How many verification photos you requested have been completed
How many tasks have been completed from your checklist
Any additional problems reported or messages sent by your service provider
