As a host, it’s important to keep track of job statuses at each of your properties. That’s why you’ll get notifications when your Service Provider:
Accepts a job request (or a job edit.)
Declines a job request (or a job edit.)
Cancels a job.
Reports a problem at your property.
Starts and finishes a job.
Provides feedback or comments on a job.
You'll also get a notification whenever a new booking is imported into your Properly account.
To Customize Notifications:
Click your square User Icon at the bottom of the navigation menu.
Select “Notifications” from the list.
Next to each notification type, select your preferred notification method(s) (email, text/SMS, or mobile.)
TIP: Email notifications offer you a complete record of everything that happens at your property, which can be invaluable if you need to submit a claim to a listing platform or insurance agency.
If you’ve already been through Steps 1-7 of “Getting Started for Hosts,” congratulations! You now know the Properly basics.
To learn more, head to the “Help Center.”
TIP: If you’re stuck, click the “Chat” icon in the lower right corner of the screen to talk with a member of our customer service team!