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What is Properly?

Are you a manager wondering how Properly can help with quality assurance? Here’s the 411.

Properly is a quality assurance platform powered by our innovative visual checklist app. Properly makes it easy to implement standards and protocols, train and educate your cleaners on your requirements, and keep a system of record for every completed cleaning at your properties.

Properly uses visual checklists as a core component of our process. Checklists prevent errors and ensure that you can maintain a uniformly high standard across all of your properties. They’ve long been used by surgeons and pilots to ensure tasks aren’t missed – and we hope to make them just as ubiquitous in the short-term rental industry.

Properly’s system of record is essential for this era in short-term rentals. Guests need to be assured that there are high standards of cleanliness and disinfection for the properties they stay in, and they’re not alone. Listing platforms, city and country governments, and management associations are all clearly saying they want to know how the property was cleaned, when, and by whom. Properly keeps all of that information at your fingertips.

Properly is used by owners, managers, cleaners, and platforms worldwide. The app is available in 8 languages and is incredibly simple to use.


What Can You Do With Properly?

  • Access and use certified checklists from major platforms and organizations. Many platforms are requiring that hosts follow their protocols to clean and disinfect their properties. Properly makes it super easy for hosts, managers, and cleaners to follow the protocols and provide platforms with a system of record.
  • Ensure every booking has a cleaning scheduled. Properly integrates directly with Airbnb,, and HomeAway/Vrbo, which means all of your bookings are imported into a single central calendar. You can schedule a cleaning job with just a few clicks, and see at a glance which bookings still need a clean.
  • Send cleaning jobs to your own cleaner or find a qualified cleaner near you. Anyone can download and use the free Properly app on Android or iOS, so invite your cleaner to send jobs to them. Our Marketplace is also full of qualified cleaners, so if your usual cleaner isn’t available or has to cancel, you can quickly find a replacement.
  • Get reports and keep a record of every single clean. Your jobs are attached to each property, so you can always see what was done, when, and by whom. You can also see reports from your cleaners about problems or damage at your property, and quickly resolve these issues by assigning the fix to another service provider such as a repair person.
  • See what your cleaner sees. Properly tracks when your cleaner starts and finishes the job and lets you know which tasks were completed. You can also request verification photos of any tasks you want to have a record of. Many managers ask for photos of each room as the clean is completed to guard against guest complaints, for example.

This is just the start! If you’re interested in using Properly for your management business,  schedule a demonstration with our team so we can show you the manager features of the app and create a custom quote based on the size of your business.

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