What is Properly?
Properly is a changeover management tool for your vacation rental properties or shared listing. As a property manager or host, you use Properly to schedule cleanings and other services with service providers. Our tool allows you to:
- Ensure your cleaners prepare listings to meet your guests’ expectations by providing them with simple, interactive checklists based on your listing photos.
- Manage your operations more efficiently by tracking cleaners’ activity in real time and gathering real time photos of their work.
- Save time when schedule all of your changeover services (e.g. cleaning, key exchange, etc) by using Properly’s scheduling calendar, connected to your listing platforms or PMS.
- Improve your billing and management process with reports and invoices for the services and providers you hire.
- Find service providers used by other Properly clients in the area (in select countries).
Is Properly a cleaning service?
No. It’s a tool to help you manage every part of the cleaning and turnover process - scheduling cleaning and turnover jobs, providing clean instruction to your service providers on your expectations, motivating them to do great work, conducting QA on their performance, and managing the billing and reporting process.
What is a checklist and why should I use one?
Checklists can consist of annotated photos or text or a combination of both. They offer you a way to share particular instructions or staging guides easily. You can schedule any job with or without a checklist, but we recommend using one.