- Why is the Community Cleaner program now called Community Service Provider?
- What is the Community Service Provider program and where is it live?
- How can I see if there are Community Service Providers in my area?
- What if I live in an area where the Community Service Provider program has not started?
Why is the Community Cleaner program now called Community Service Provider?
We started seeing that many of our owners and property managers were using Properly to send job instructions to more service providers than just cleaners such as landscapers, key exchange providers and maintenance people. It was always our vision that the Properly platform be used for more services than just cleaning - so we followed the lead of our users and jumped in earlier than we had planned.
What is the Community Service Provider program and where is it live?
Properly's Community Cleaner program lets you find experienced hospitality cleaners used by other hosts and owners in your area with the tap of a button.
Community Service Providers are Properly users who have used Properly to clean or provider some other service to short term rentals for other hosts and property managers in your area. Because they already have experience using the app for and have been invited to the Properly platform by a host or owner like you, you can get peace of mind knowing a Community Service Provider is trusted by the community and understands hospitality cleanings.
How can I see if there are Community Service Providers in my area?
On the web application, from the Calendar or the Property tab go through the sequence to send a job request (you don't have to actually send one) and when you come to the section to select a service provider you will see the blue column on the right marked Community Service Providers.
On mobile, you can check by going to the Properties tab and selecting a property you want to find changeover cleaners for. Then select 'Service Providers'. If there are any, they'll appear under Community Service Providers.
Currently, this program is live in: USA, Australia, New Zealand, Canada, Ireland, the UK, Singapore, or Hong Kong. More cities and countries will be added very soon.
What if I live in an area where the Community Service Provider program has not started?
Feel free to write to us. We can search to find out how many service providers there are in your area and if there are enough, we'll open the program!