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Review Verification Photos and Give Feedback
Review Verification Photos and Give Feedback

Learn how to review and give feedback on verification photos after your service provider sends them.

Team avatar
Written by Team
Updated over a week ago

Provide Feedback on Verification Photos 

You can give feedback on your service provider’s verification photos by selecting the photo and adding a thumbs-up or thumbs-down. 


To give feedback on the web, click on View Photos.

Select a verification photo and give feedback by clicking thumbs-up, thumbs-down, or the comment icon to leave a comment. 


To give feedback on the mobile app, click on History to view finished jobs.

1. Tap a job to open it. 

2. Tap on the Photos square to view verification photos for that job. 

3. Tap on the icons to give a thumbs-up or thumbs-down. Tap on the comment icon to leave a comment.

We highly recommend leaving feedback on ALL verification photos, even if it’s only a thumbs-up. Your service providers will find it helpful if you explain why you’re giving a thumbs-down to their verification photo. It’s hard to adjust their service if they don’t know what needs to be improved. 

Your service provider will receive a notification that you have given them feedback and comments on their finished job. You’ll receive a notification when your feedback has been viewed. 

What’s Next? 

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