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  3. Getting Started: For Cleaners

Step 1: Create a Cleaner Account

How cleaners and other service providers can create a Properly account.

If you've just received an invitation from one of your clients to use Properly with them, welcome! Follow the instructions below to set up your account. 

How to Create an Account from an Invitation 

If you've received an invitation to join Properly, setting up an account is incredibly simple.

You'll receive a text message or email that invites you to download the Properly app. Click on this link from your smartphone. 

You'll be sent to either the Apple store or the Google Play store, depending on the model of your smartphone. Install the Properly app by selecting "Install" in either store. 

Open the app. It will automatically give you a brief walkthrough of the Properly app. Scroll through the walkthrough or select "Skip." 

You'll see this screen prompting you to sign in. 

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If this is your first time being invited to use Properly, select "Create an Account" at the bottom of this screen to create your login credentials. You'll then see this screen appear: 

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Enter your name and email, and create a password for your account. If your client invited you via your email address, make sure to use the same email to create your account! If your client invited you via a text message to your phone, you can use any email you like. 

Once your account is created, you'll land on the home screen of the Properly app. 

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This is your Jobs screen. You'll see any jobs your clients send you via Properly appear here. You can also use the top navigation to see your Stats and the Properly Marketplace. 

Make sure to fill out your account profile right away. This helps your clients find you easily and makes it possible for you to join the Properly Marketplace

How to Create an Account Manually 

Properly does not currently allow cleaners and other service providers to create an account independent of a host or manager. You must be invited to use Properly by a current host or manager user.

If you would like to create a Properly account, ask your current clients if they would be willing to invite you to use Properly on their account. You can send your clients instructions on how to create an account and invite a cleaner at these links. 

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