Why can't I follow my invite link?

If you see a blank gray page when you attempt to click on the invite link your client sent you, you may be browsing in private mode. 

Our backend system does not allow you to create an account in private, so you’ll need to turn off private mode in your browser while you create the account. You can turn it back on once your account is complete. 

If you continue to have problems after turning off private mode in your browser, please use the turquoise chat bubble in the lower right corner of the screen to contact our support team, or email support@getproperly.com.